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Frequently Asked Questions

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General Questions

Monday
10:00 AM – 5:00 PM
Tuesday
10:00 AM – 7:00 PM
Wednesday
10:00 AM – 7:00 PM
Thursday
10:00 AM – 7:00 PM
Friday
9:00 AM – 7:00 PM
Saturday
10:00 AM – 5:00 PM
Sunday
CLOSED

You can book an appointment by calling our front desk 709-393-5899 or by clicking Reserve in our menu.

We recommend booking at least a week in advance to secure your preferred time slot.

Yes, we require consultations for all guest. This allows you to discuss your goals and concerns with our specialists to find the best treatment plan for you. Our consultation fee is $100, which can be applied towards your reserved treatment.
During your first visit, you’ll complete a brief health history form, and we will discuss your treatment goals. Your specialist will explain the procedure options and create a personalized treatment plan. Depending on the area(s) of concern we may perform a skin analysis.
We accept all major credit cards, debit cards and cash.

No, we don’t offer financing options however we have a program that can help you achieve your desired results.

The VIP program is a way for you to set aside a monthly personal care allowance that you can invest in to help you look your very best. You can choose from three different levels based on how many treatments and the type of treatments you would like to experience to address your needs and concerns.

Together, with your personal best expert you can decide on a program that would be most ideal for you. So instead of getting different treatments here and there, as a VIP member you will have a customized plan that is ideal for you and one that will deliver the results you desire!

Botox & Fillers

Botox is a neurotoxin that relaxes muscles to reduce the appearance of wrinkles. Fillers, on the other hand, are substances that add volume to skin depressions and wrinkles.
Botox results typically last 3-4 months, whereas fillers can last from 6 months to over a year, depending on the type used and the area treated.
Common side effects include temporary bruising, swelling, and redness at the injection site. More serious complications are rare but can include allergic reactions and uneven results.
Results from Botox can be seen within 3-7 days after treatment, while filler results are immediate, though swelling may need to subside to see the final effect.
There is typically no significant downtime. Most guests return to normal activities immediately after the procedure.

The amount of filler needed varies based on your facial structure, the area being treated, and your desired results. Our specialists will provide a recommendation during your consultation.

Laser Treatments (IPL, Nd:YAG, Laser Genesis)

IPL is effective for treating sun damage, rosacea, age spots, and light wrinkles by targeting the lower layers of skin without affecting the top layer.
Yes, Nd:YAG lasers are safe for all skin types, including darker skin tones, and are particularly effective for treating deeper skin concerns like vascular lesions and deeper pigmentation.
Laser Genesis stimulates collagen production to reduce the appearance of fine lines, redness, and scars, resulting in a smoother and more youthful complexion.
The number of sessions varies depending on the specific laser treatment and the condition being treated, typically ranging from 3 to 6 sessions.
Avoid sun exposure and any skincare products that cause sensitivity (like retinoids or acids) before and after treatment. We will provide a detailed list of do’s and don’ts during your consultation.
Yes, laser treatments can be safely combined with other procedures such as Botox or fillers for enhanced results. Our specialists will help design a treatment plan that is safe and effective.

Microneedling with Radio Frequency

This treatment combines microneedling with radiofrequency energy to penetrate the skin more deeply than traditional microneedling, promoting intense collagen and elastin regeneration.
It effectively treats acne scars, fine lines, wrinkles, sagging skin, and overall skin texture and tone improvements.
While improvements can be seen after one session, optimal results typically appear after a series of three to five treatments spaced four to six weeks apart.
Post-treatment, you should avoid direct sun exposure and use gentle skincare products. We also recommend using a high SPF to protect the skin.
Most clients require 3-5 sessions for maximum results, depending on their skin condition and goals.

A topical anesthetic is applied before the procedure to minimize discomfort, which is generally well tolerated by most guests.

Laser Hair Removal

Avoid plucking, waxing, and electrolysis for six weeks before treatment, as the laser targets the hairs’ roots, which are temporarily removed by those methods.
Each pulse of the laser takes a fraction of a second and can treat many hairs at once. The sensation is often described as a snapping feeling against the skin.
Typically, 6-8 sessions are required, spaced 4-6 weeks apart, depending on the treatment area and your hair type.
Avoid sun exposure to reduce the chance of dark or light spots for six weeks after treatment. Use sunscreen daily.
Laser hair removal significantly reduces hair growth, but periodic maintenance may be needed.
It’s best to avoid laser hair removal on tanned skin as it can cause discoloration and is less effective.

Body Sculpting (TruBody ID & Flex)

TruBody combines muscle building and fat reduction technology to sculpt and define the body without surgery or downtime.

truBody is a sequence of customized treatments designed to meet individual needs most can benefit from. During your consultation, we will discuss with you if you are a candidate based on goals, health and medical history.

Optimal results are typically achieved with one truSculpt treatment and 4-6 truFlex sessions. 3-6 Additional treatments may be required to obtain your desired results.

truSculpt treatments are typically described as warm but tolerable, like hot stone massage.

truFlex treatments can be described as a muscle contraction sensation.

Guests may see results after one truBody treatment session. Individually, best results are seen after a series of 4-6 treatments of truFlex and 12 weeks after one treatment of truSculpt. To achieve your personal goals, additional treatments may be required.
truBody treatments are non-invasive, require no recovery time, and allow you to immediately return to normal activities after treatment. After a truSculpt treatment, the area may be warm and flushed for one hour, and with truFlex you may notice slight tingling for up to a few hours.
Yes! We will recommend a treatment plan to achieve your personal goals.
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