General Questions

1What are your operating hours?

Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
CLOSED

2How do I make an appointment?

You can book an appointment by calling our front desk 709-393-5899 or by clicking Reserve in our menu.

We recommend booking at least a week in advance to secure your preferred time slot.

3Do you offer consultations?

Yes, we require consultations for all guest. This allows you to discuss your goals and concerns with our specialists to find the best treatment plan for you. Our consultation fee is $100, which can be applied towards your reserved treatment.

4What should I expect during my first visit?

During your first visit, you'll complete a brief health history form, and we will discuss your treatment goals. Your specialist will explain the procedure options and create a personalized treatment plan. Depending on the area(s) of concern we may perform a skin analysis.

5What payment methods do you accept?

We accept all major credit cards, debit cards and cash.

6Do you offer financing options or payment plans?

No, we don't offer financing options however we have a program that can help you achieve your desired results.

The VIP program is a way for you to set aside a monthly personal care allowance that you can invest in to help you look your very best. You can choose from three different levels based on how many treatments and the type of treatments you would like to experience to address your needs and concerns.

Together, with your personal best expert you can decide on a program that would be most ideal for you. So instead of getting different treatments here and there, as a VIP member you will have a customized plan that is ideal for you and one that will deliver the results you desire!

Botox and Fillers

1What is the difference between Botox and fillers?

Botox is a neurotoxin that relaxes muscles to reduce the appearance of wrinkles. Fillers, on the other hand, are substances that add volume to skin depressions and wrinkles.

2How long do the effects of Botox and fillers last?

Botox results typically last 3-4 months, whereas fillers can last from 6 months to over a year, depending on the type used and the area treated.

3What are the possible side effects of Botox and fillers?

Common side effects include temporary bruising, swelling, and redness at the injection site. More serious complications are rare but can include allergic reactions and uneven results.

4How soon will I see results after receiving Botox or fillers?

Results from Botox can be seen within 3-7 days after treatment, while filler results are immediate, though swelling may need to subside to see the final effect.

5Is there any downtime after the procedure?

There is typically no significant downtime. Most guests return to normal activities immediately after the procedure.

6How do I know how much filler I need?

The amount of filler needed varies based on your facial structure, the area being treated, and your desired results. Our specialists will provide a recommendation during your consultation.

Laser Treatments (IPL, Nd:YAG, Laser Genesis)

1What skin concerns do IPL treatments address?

IPL is effective for treating sun damage, rosacea, age spots, and light wrinkles by targeting the lower layers of skin without affecting the top layer.

2Can Nd:YAG lasers be used on all skin types?

Yes, Nd:YAG lasers are safe for all skin types, including darker skin tones, and are particularly effective for treating deeper skin concerns like vascular lesions and deeper pigmentation.

3What are the benefits of Laser Genesis?

Laser Genesis stimulates collagen production to reduce the appearance of fine lines, redness, and scars, resulting in a smoother and more youthful complexion.

4How many sessions are required to see results from laser treatments?

The number of sessions varies depending on the specific laser treatment and the condition being treated, typically ranging from 3 to 6 sessions.

5Are there any precautions I need to take before or after laser treatments?

Avoid sun exposure and any skincare products that cause sensitivity (like retinoids or acids) before and after treatment. We will provide a detailed list of do's and don'ts during your consultation.

6Can I combine laser treatments with other procedures?

Yes, laser treatments can be safely combined with other procedures such as Botox or fillers for enhanced results. Our specialists will help design a treatment plan that is safe and effective.

Microneedling with Radio Frequency

1What is Microneedling with Radio Frequency?

This treatment combines microneedling with radiofrequency energy to penetrate the skin more deeply than traditional microneedling, promoting intense collagen and elastin regeneration.

2What issues does it treat?

It effectively treats acne scars, fine lines, wrinkles, sagging skin, and overall skin texture and tone improvements.

3How long does it take to see results?

While improvements can be seen after one session, optimal results typically appear after a series of three to five treatments spaced four to six weeks apart.

4Is there any aftercare required?

Post-treatment, you should avoid direct sun exposure and use gentle skincare products. We also recommend using a high SPF to protect the skin.

5How many treatments are typically needed?

Most clients require 3-5 sessions for maximum results, depending on their skin condition and goals.

6Is the procedure painful?

A topical anesthetic is applied before the procedure to minimize discomfort, which is generally well tolerated by most guests.

Laser Hair Removal

1How should I prepare for laser hair removal?

Avoid plucking, waxing, and electrolysis for six weeks before treatment, as the laser targets the hairs' roots, which are temporarily removed by those methods.

2What can I expect during the treatment?

Each pulse of the laser takes a fraction of a second and can treat many hairs at once. The sensation is often described as a snapping feeling against the skin.

3How many sessions are needed for effective results?

Typically, 6-8 sessions are required, spaced 4-6 weeks apart, depending on the treatment area and your hair type.

4What post-treatment care is necessary?

Avoid sun exposure to reduce the chance of dark or light spots for six weeks after treatment. Use sunscreen daily.

5Is laser hair removal permanent?

Laser hair removal significantly reduces hair growth, but periodic maintenance may be needed.

6Can laser hair removal be done on tanned skin?

It's best to avoid laser hair removal on tanned skin as it can cause discoloration and is less effective.

Body Sculpting (TruBody ID & Flex)

1What is BodySculpting with TruBody?

TruBody combines muscle building and fat reduction technology to sculpt and define the body without surgery or downtime.

2Am I a candidate for truBody?

truBody is a sequence of customized treatments designed to meet individual needs most can benefit from. During your consultation, we will discuss with you if you are a candidate based on goals, health and medical history.

3How many treatments are needed?

Optimal results are typically achieved with one truSculpt treatment and 4-6 truFlex sessions. 3-6 Additional treatments may be required to obtain your desired results.

4What will treatments feel like?

truSculpt treatments are typically described as warm but tolerable, like hot stone massage.

truFlex treatments can be described as a muscle contraction sensation.

5When will I see results?

Guests may see results after one truBody treatment session. Individually, best results are seen after a series of 4-6 treatments of truFlex and 12 weeks after one treatment of truSculpt. To achieve your personal goals, additional treatments may be required.

6Is there really no downtime?

truBody treatments are non-invasive, require no recovery time, and allow you to immediately return to normal activities after treatment.  After a truSculpt treatment, the area may be warm and flushed for one hour, and with truFlex you may notice slight tingling for up to a few hours.

7Can I continue truBody treatments to achieve even better results?

Yes! We will recommend a treatment plan to achieve your personal goals.